Privacy Policy

Rank Sports respects your privacy. This policy explains what we collect when you use our store, why we collect it, and the choices you have. What we collect - Order details: your name, phone number, email address, delivery address, and what you ordered. - Account details, if you create an account: your name, email address and password. Passwords are stored securely, never in plain text. - Messages you send us through our Contact page, and bulk quote requests, including any company name and dates you give us. - Reviews you write, including the name you give and any photos you add. - Chat messages, if you use the chat assistant on our site. How we use it To process and deliver your orders, arrange pickups and returns, answer your questions and quote requests, and run and improve our store. We do not sell your personal information. Who we share it with Only the services we need to run the store: our courier partners, to deliver your order; our website hosting and email providers; and our chat assistant provider, when you use the chat. They may use your information only to provide their service to us. Visitor statistics We count visits and page views to see how our store is used. These statistics do not store your IP address, name or email address. Cookies and your browser We only use what the store needs to work: keeping you signed in, remembering your cart, and remembering your currency and language choices. How long we keep it We keep order records for as long as we need them for deliveries, returns, warranty claims and our accounts. You can ask us to delete your account at any time. Your choices You can ask to see, correct or delete the personal information we hold about you. Contact us through our Contact page and we will help. Changes We may update this policy from time to time. The latest version is always on this page.